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Software deployment and change management support

Our project managers all have in-depth knowledge of the foodservice sector.

Experts in project management, they provide you with personalized support during the deployment of Adoria in your restaurant group.

Project Manager

Deployment support

To initiate the deployment, your dedicated Adoria Project Manager organizes a launch meeting with everyone involved.

Here are the main actions carried out by your Project Manager:

  • Integration of customer data into the tool (supplier catalogs, creation of a library of specific ingredients, ...)
  • Implementation of collaborative dashboards
  • Training of all users or in-house trainers.
    Our support and training offer has expanded, and today you can choose from a wide range of formats: full-day face-to-face, short-format distance learning (2 hours per day), Q&A webinars, ...

Our Project Managers are used to adapting their pedagogical approach to the audience being trained: Adoria administrators / head office functions / field functions / cross-functional departments (Purchasing, Management Control), etc.

Finally, your Project Manager plays an active role in the deployment of the solution in your restaurants.

Long-term support

Change management is essential to the success of the project within your restaurant group.

All our "Adoria 360" customers benefit from a dedicated project manager. Relational and resolutely customer-oriented, our Project Managers are committed to understanding your organizational methods.

Once the project is up and running, our Project Managers are ready to help you.

Once the deployment phase has been completed, your Dedicated Project Manager naturally continues to support you, notably in the form of a weekly project comitee and a quarterly steering comitee.

If necessary, you can call on Adoria support:

  • Level 2 support, included: this is dedicated to Administrators of the Adoria solution at the customer site: this is the person designated at your site to interface with the Adoria teams.
  • Level 1 support, optional: dedicated to users in restaurants.
    This is a dedicated phone line specific to each customer. Your employees are supported by our live teams.
employee trains customers
restoration software support

Premium Services, for more personalized support

Adoria offers "Premium Services", a new range of one-off or subscription-based services.

Whether your need involves solution administration, the production of specific training documents, audits or scoping workshops, ...

Don't hesitate to contact us to find out more!

Already an Adoria customer? Contact your dedicated Project Manager.

Interested and not yet a customer ?

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Contact us for a personalized presentation of our solutions.

They trust us

Fast-food restaurants | 430 locations in France
Corporate catering | 5 sites in France
Kiosks in supermarkets | 1500 sites in 11 countries
Hotels - restaurants - entertainment
Great business expertise

Great business

Solution created
by restaurateurs
for restaurateurs

expert project support

Project support
expert & available

All our project managers
are experts in the
food service industry

Ability to deploy quickly

Ability to deploy quickly

Great operational experience
and deployment expertise,
from a few sites to
several hundred