07 | 03 | 2022

Think about the automation or robotization of the restaurant

In recent years, technological innovations have radically changed the landscape of the restaurant industry. Automated devices, machines and robots have opened up endless possibilities. In this article, Adoria examines for you how new automation trends are affecting the restaurant industry, how these technologies are being implemented and the benefits robots can bring to your establishment.

Learn more about automation in the restaurant industry

Automation in the restaurant industry is the use of automated or robotic devices to perform repetitive tasks. These robots can be used for a variety of purposes, from preparing food to delivering food to your customers. It's important to note that while these robots represent the forefront of innovation in the restaurant industry, there are still limitations to what they can do. A robot, of course, cannot replace humans.

Robots serving restaurants

While full restaurant automation may seem like a distant goal, many companies have already implemented automated technologies in their workplaces. This is the case, for example, with some Starbucks, which is experimenting with coffee machines with artificial intelligence, or some pizza chains that are getting robots to speed up pizza production.

How can automation improve restaurant operations?

Robots in restaurants can significantly optimize restaurant operations. In fact, they help improve all aspects of the business.

Automated delivery with robots

With the rise of dark kitchens and aggregators, delivery has greatly increased in popularity in recent years. Technological advancements surrounding autonomous cars, drone delivery, and several other technologies have paved the way for many opportunities for restaurants. For example, by adopting these innovations, you can reduce delivery times and increase your yield. Here are some examples from major U.S. chains:

    • DoorDash, a delivery service in the U.S., is planning to launch its own automated delivery platform, through a small autonomous vehicle.

Domino's Pizza is partnering with a robotics company in an effort to offer an autonomous pizza delivery system. The result is an automated vehicle that travels from the store to the delivery destination, keeping the pizzas warm during the journey.

Automation in reception areas

Generally, the purpose of automating reception areas is to simplify the ordering and payment process. In recent years, several new technologies have emerged to allow customers to order, pay and request service on their own.

    • Many large chains, such as McDonald's or Burger King, have already installed self-service kiosks in their lobbies. These kiosks allow customers to enter their order via a touchscreen interface, pay and print a receipt. Once their order is complete, their number is called and they can pick up their meal.
    • Some chain restaurants with table service have added a device to their tables that makes it easier for groups to pay, request service and even play games to pass the time.

Finally, a development that is not yet common, robot waiters are being programmed to bring their order to your customers. Other conveyor belt systems have already appeared in France, notably in some Japanese restaurants.

Restaurant kitchen automation

Directly from the world of the food industry, most kitchen robots excel at performing simple, repetitive tasks. If used correctly, they can help reduce the number of tedious tasks, allowing you to optimize your staff management. For example, they can:

    • turn hamburger buns,

make mixes, assure a timer function, distribute equal amounts of portions.

It remains important to note that while these technologies can save you time, they are not always able to solve problems or errors on their own. That's why it's important to make sure you have a team of employees who can oversee and manage your automated devices.

How does restaurant automation reduce costs?

While the price of automation may be high at first, it will come down as the technology advances and becomes more common in the restaurant industry. Robots offer several benefits that can help reduce your expenses.

Improved training

To address the high turnover of restaurant staff, managers can reduce the amount of time they spend on training and perform other tasks instead, by handing those tasks to robots. As a result, the cost of training is reduced.

Automated task management

By automating simple tasks, employees will have more time and flexibility to assume other responsibilities. This improves task management, making your establishment more profitable.

Effective inventory management

One of the major contributing factors to increased expenses in a restaurant is poor inventory management. Automated inventory systems allow your employees to easily scan and track items and ingredients in your kitchen, saving them time and helping you reduce waste. If you'd like to learn more, ask Adoria for advice.


Restaurant automation is changing the industry for the better. It is saving money, streamlining tasks and creating new jobs. By embracing automation for your restaurant, you will be able to position yourself for success.

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